OHIO DEPARTMENT OF HEALTH

246 North High Street   Columbus, OH 43215

614-466-3543 Voice

COMPLAINTS

SERVICE PHONES:
  • 800-342-0553 Voice
  • 800-669-3534 Home Health Hotline
  • 614-564-2422 Fax

SERVICE DESCRIPTION:Receives complaints against health care providers,nursing homes and other health care facilities for processing and investigation. The Bureau of Survey and Certification -Complaint Unit, is the centralized contact point and a coordinated information source for allegations of non-compliance with state and/or federal rules and regulations. Strives to ensure that Ohioans residing in or utilizing regulated health care entities in Ohio are provided a safe environment and high quality of care.

HOW SERVICE IS PROVIDED:Online and by phone

ELIGIBILITY:No restrictions

SERVICE HOURS:Mon-Fri 8am-5pm

FEES:No fees

DOCUMENTS REQUIRED:Call for details

PROGRAM SERVICE AREA:State of Ohio

HOW TO ACCESS:Call for information

SERVICES:

  • Health Maintenance Organization Complaints
  • Home Health Care Complaints
  • Hospital Complaints
  • Nursing Facility Complaints

Other service(s) offered at this location:
  • CASE/CARE MANAGEMENT AND MEDICAL CARE EXPENSE ASSISTANCE | CHILDREN WITH MEDICAL HANDICAPS(more info...)
  • COVID-19 IMMUNIZATION CLINICS AND VACCINE INFORMATION(more info...)
  • DENTAL CARE REFERRALS | DENTAL OPTIONS(more info...)
  • DISEASE/DISABILITY INFORMATION FOR CORONAVIRUS(more info...)
  • MEDICAL RECORDS | REQUESTS FOR IMMUNIZATION RECORDS(more info...)
  • SUBJECT SPECIFIC PUBLIC AWARENESS/EDUCATION OF HIV/AIDS ISSUES | HIV/AIDS SURVEILLANCE PROGRAM(more info...)

The community resource directory information is up-to-date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. does not rate, recommend or endorse any agency. We simply provide information as a public service to those in need.