Helpful Search Hints

Guided Search

Search using Guided Search when you are uncertain of the service term. Services are grouped by categories to assist you in finding the particular service need. Click the to see a definition of the service terms you find.


Service Keyword

Search using Service Need when you know one of the words in a service term. For example, searching with the words rent will help you find the service term rent payment assistance.

Click the link "Search for Services by Service Term or Agency Name" to open the keyword search panel. Select the option for "service need", type your term and choose from the suggested matching terms. Then click search.


Agency/Program Name

Search using Agency/Program Name when you know one of the words in a service provider name or program name. For example, search with the words red and cross to find American Red Cross locations and see what services are offered.

Click the link "Search for Services by Service Term or Agency Name" to open the keyword search panel. Select the option for "agency/program name", type your term and choose from the suggested agency or program names. Then click search.


Not finding what you want?

You may view a list of all services (here) and view definitions of the services by clicking the beside each term.

Need help?
Call 211 or 877-566-4968 for personal assistance available 24 hours a day, 7 days a week in multiple languages.

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    334 E. Broadway | Louisville, KY 40204-0488  |  Ph. (502) 583-2821

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