Helpful Search Hints

Guided Search

Search using Guided Search when you are uncertain of the service term. Services are grouped by categories to assist you in finding the particular service need. Click the to see a definition of the service terms you find.


Service Keyword

Search using Service Need when you know one of the words in a service term. For example, searching with the words rent will help you find the service term rent payment assistance.

Click the link "Search for Services by Service Term or Agency Name" to open the keyword search panel. Select the option for "service need", type your term and choose from the suggested matching terms. Then click search.


Agency/Program Name

Search using Agency/Program Name when you know one of the words in a service provider name or program name. For example, search with the words red and cross to find American Red Cross locations and see what services are offered.

Click the link "Search for Services by Service Term or Agency Name" to open the keyword search panel. Select the option for "agency/program name", type your term and choose from the suggested agency or program names. Then click search.


Not finding what you want?

You may view a list of all services (here) and view definitions of the services by clicking the beside each term.

Need help?
Call 211 or 877-566-4968 for personal assistance available 24 hours a day, 7 days a week in multiple languages.

Click here for a new search.

Click here to contact us by email.

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Serving residents of the Kentucky Counties Bullitt, Carroll, Henry, Jefferson, Nelson, Oldham, Shelby, Spencer, Trimble and the Indiana Counties of Clark, Floyd and Harrison.
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All services are offered in English unless otherwise specified.
search Search for Services by Service Term or Agency Name

If you know the name of the service or agency, choose the search type, then choose from the suggested names/services as you type your search term.
If you don't know the name or service term, using the guided search below may better help you find the services you need.

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Need more information? Dial 2-1-1 or 1-877-566-4968

Metro United Way's 2-1-1 receives funding from:

  • United Way
  • Metro Louisville Jefferson County
  • Kentucky Regional Planning Development Agency
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334 E. Broadway | Louisville, KY 40204-0488  |  Ph. (502) 583-2821

Metro United Way is a 501(c)3 U.S. nonprofit organization.

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211 Human Services Indexing System is reproduced with permission from 211 Los Angeles County.

Helpful Search Hints

Guided Search

Search using Guided Search when you are uncertain of the service term. Services are grouped by categories to assist you in finding the particular service need. Click the to see a definition of the service terms you find.


Service Keyword

Search using Service Need when you know one of the words in a service term. For example, searching with the words rent will help you find the service term rent payment assistance.

Click the link "Search for Services by Service Term or Agency Name" to open the keyword search panel. Select the option for "service need", type your term and choose from the suggested matching terms. Then click search.


Agency/Program Name

Search using Agency/Program Name when you know one of the words in a service provider name or program name. For example, search with the words red and cross to find American Red Cross locations and see what services are offered.

Click the link "Search for Services by Service Term or Agency Name" to open the keyword search panel. Select the option for "agency/program name", type your term and choose from the suggested agency or program names. Then click search.


Not finding what you want?

You may view a list of all services (here) and view definitions of the services by clicking the beside each term.

Need help?
Call 211 or 877-566-4968 for personal assistance available 24 hours a day, 7 days a week in multiple languages.

Click here for a new search.

Click here to contact us by email.

Close Window